FAQ for photographers
Answers to common questions about registration, profiles, offers, Premium membership, credits and reviews on DreamPhotographer.
Account and registration
Key questions about creating a photographer account.
Is registration free for photographers?
Yes. Photographers can create an account, complete their profile, upload a portfolio and start creating offers for free.
Where do photographers register?
Registration takes place in DreamPhotographer PRO at pro.dreamphotographer.uk. The public website is where visitors discover photographers and their offers.
Why might my profile be reviewed?
Profile review helps maintain quality and safety. It helps ensure that the directory contains genuine photographers, clear information and appropriate content.
Photographer profile
How your public profile and reputation work.
What is the photographer profile for?
Your profile is your public reputation page. It brings together your information, portfolio, reviews and ratings, so it remains useful even when individual offers change.
Do I have to show my full name publicly?
No. You do not have to publish your full name. However, many photographers use their own name as part of their professional identity, so showing it can help clients recognise and trust the person behind the profile.
Is my exact postcode shown publicly?
No. Your postcode is used to determine your base location, but the public profile shows only the derived location, for example ‘Based in Darlington’. Your service areas are managed separately.
Can I update my portfolio?
Yes. You can add to and update your portfolio. Strong, current work helps visitors understand your style and decide whether to contact you.
Offers
How active offers work and how they help generate enquiries.
How is an offer different from my profile?
Your profile builds your overall reputation, while offers present specific services, prices, duration and what is included. Offers are designed to help visitors enquire about a particular service.
Can I edit or remove an offer?
Yes. If a service is no longer available or you temporarily do not want enquiries for it, you can update or remove the offer.
What is the ‘What’s included’ section?
It is a structured part of the offer where you can clearly explain what is included in the price, such as the number of edited photos, delivery time, a consultation or other parts of the service.
Credits
Credits for optional features and actions in DreamPhotographer PRO.
What are credits used for?
Credits are used for additional features, services and actions in DreamPhotographer PRO. How many you need depends on which optional features you choose to use.
How long are credits valid for?
Credits are valid for 3 months from the date of purchase, so it is worth choosing a pack that you expect to use within that period.
Can I buy credits without Premium?
Yes. Credits can be used when needed and are separate from Premium membership.
Reviews and ratings
How trust is built on your photographer profile.
Why are reviews important?
Reviews and ratings help visitors assess a photographer’s reliability, quality of work and communication.
Is a written comment required when leaving a rating?
Not always. A rating may be left without a written comment, although a written review can give future clients more useful context.
Can visitors review both a photographer and an offer?
Yes. A visitor can rate the photographer profile or a specific offer, allowing the photographer’s overall reputation and the experience of a particular service to be assessed separately.
Support and moderation
What to do if content is rejected or you need help.
Why might my profile or offer be rejected?
Common reasons include unclear or incomplete information, unsuitable content or content that does not meet the platform rules. You can correct the information and submit it again.
What should I do if I find an error?
Contact the DreamPhotographer team and briefly explain where the problem occurred and what you were trying to do.