FAQ for visitors
Answers to common questions about finding photographers, browsing offers, contacting photographers, saving favourites, reviews and visitor accounts on DreamPhotographer.
Finding a photographer
How to find the right photographer by service, service area and your needs.
How do I find the right photographer?
You can browse the photographer directory or explore offers. Compare services, service areas, portfolio style, prices, reviews and the information provided on each profile.
What is the difference between the photographer directory and offers?
The photographer directory lets you discover photographers and their full profiles, while offers present specific services with pricing, duration and additional details.
Can I search by service area?
Yes. The service area filter lets you find photographers who work in a particular area. A photographer may be based in one location while offering services across several different areas of the UK.
Offers and prices
How to understand a photographer’s offer and pricing.
Is the price shown in an offer final?
An offer shows the photographer’s stated price or starting price. Final terms may depend on the date, location, duration, travel costs and your individual requirements, so confirm the details directly with the photographer.
What does the ‘What’s included’ section mean?
This section lets the photographer explain what is included in the service, such as shooting time, the number of edited photos, an online gallery, delivery time, consultations, travel terms or other extras.
Can I book and pay for a photography service through DreamPhotographer?
No. DreamPhotographer helps you discover and contact photographers. Booking terms, the final price, deposits and payment are agreed directly with the photographer.
Contacting a photographer
How to contact photographers and where to see your conversations.
How do I contact a photographer?
On a photographer profile or offer, select ‘Show contacts’ to view available contact details. If you are signed in to a visitor account, you can also message the photographer through DreamPhotographer.
Do I need an account to message a photographer?
Yes. To send a message through DreamPhotographer, you need to sign in to a visitor account. Visitor registration is free.
Where will I see the photographer’s reply?
Once signed in, you can see replies and the full conversation in the ‘My enquiries’ section of your visitor account.
Visitor account
What a registered visitor account is used for.
What is a visitor account for?
A visitor account lets you message photographers, view your enquiries and conversations, save photographers and offers, and leave reviews.
Is visitor registration free?
Yes. You can create a visitor account for free.
Can I save a photographer or offer?
Yes. When signed in, you can save photographers and offers and return to them later. Saving an item does not make a booking.
Reviews and safety
Reviews and important points to consider before booking a photographer.
Can I leave a review for a photographer?
Yes. Signed-in visitors can leave a review and rating. It is best to do this after the service has been provided, when you can assess communication, the photography experience and the result.
Is DreamPhotographer a party to the agreement between me and the photographer?
No. DreamPhotographer helps you find and contact photographers, but service terms, bookings, payments and other arrangements are agreed directly between you and the photographer.
What should I discuss before booking a photographer?
It is sensible to agree the date, location, duration, final price, any deposit, contract terms, expected number of photos, delivery timescale and any travel costs before booking.